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Heavy rocking previously reported not fixed

Reported via mobile in the Manhole Cover - Damaged (rocking or noisy) category anonymously at 00:11, Fri 8 October 2021

Sent to TfL less than a minute later. TfL ref: FMS3049076.

Previously repprted 2 times after 28days automaticly job is complete on the website without it actually being done. I feel this needs to be URGENTLY fixed. A manhole cover and a grate like manhole where water is drained in the centre of the west heading side of the Highway has become loose and every time a car’s tyre goes over it, it makes a significant noise to an extent of constant hammering noise . This is affecting the quality of life for residents who live within 50 metres of the site we cannot sleep due to this noise nor can we open the window as it is heard even when windows closed. If the manhole cover becomes looser, this could possibly contribute to a road accident and so yes, in my opinion, it is a health and safety hazard. Kind regards, Abul Nasar

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  • Thank you for taking the time to report this to us. It is much appreciated. This has been investigated and we have now referred it to our contractors. If it is confirmed as a safety issue it will be made safe within two hours. If the manhole cover is owned by us, we will carry out a permanent repair at a later date. If it is owned by another company this will be passed to them for a permanent repair. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 13:39, Fri 8 October 2021

  • Agreed, this drain is making noise 24 hours a day, 4 or 5 times a minute!

    Posted anonymously at 08:14, Sat 9 October 2021

  • One of the man hole has been fixed but the grated one is still a issue as it does not sit flush against the road and meakes noise when cars pass by. Furthermore the standing water on rainy days is another issue.

    Posted anonymously at 17:47, Sat 9 October 2021

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Sat 6 November 2021

This report is now closed to updates. You can make a new report in the same location.