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Pedestrian island

Reported via desktop in the Street Light - Equipment damaged, pole leaning category anonymously at 18:50, Wednesday 13 October 2021

Sent to TfL less than a minute later. TfL ref: FMS3060912.

Dear Sir or Madam,

I hope this email finds you well. I am writing to you to address a very dangerous and hazardous issue which could end someone getting killed or seriously injured.

Everyday I travel between 4-6am from Polish War Memorial towards White Hard Roundabout onto A4180. The lighting is poor when driving on this route which is now worse due to the Autumn season darkness. I cannot stress how dangerous it is to drive with poor lighting.

There are approximately 6-7 pedestrian islands which either have no light whatsoever or they reflect the minimum light and are so dirty and covered by weeds. Not only this, the trees have overgrown and cover the street lamps. Without the trees, these street lamps have little effect let alone now they are covered by trees. We need strong lighting on this route.

I urge you to please look into this as a very urgent matter of concern. This is a very busy route of commuting and it is a safety issue.

Many thanks in advance and look forward to hearing from you soon.

Kind regards,


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  • Thank you for taking the time to report this to us. It is much appreciated. This lighting problem has been investigated and we can confirm that there is a fault here. We have now referred this to our contractors, and this will be fixed during our next scheduled works, or sooner if possible. If this issue is related to a power outage this may take longer. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 18:52, Wednesday 13 October 2021

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