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Bus stop H3 Queen Elizabeth Hospital / West Entrance towards Charlton or Woolwich Bus Shelter label (on red panel either end of roof) is wrong

Reported via desktop in the Damage - other (bus stops and shelters) category anonymously at 21:00, Monday 18 October 2021

Sent to TfL 3 weeks, 1 day, 19 hours, 56 minutes later. TfL ref: FMS3070481.

On Bus Stop H3 Queen Elizabeth Hospital / West Entrance towards Charlton or Woolwich the red end panels of the roof are wrongly labelled as "Queen Elizabeth Hospital Main Entrance" but that is the next stop not this one - this one should say "Queen Elizabeth Hospital West Entrance".

Needs relabelling of the second line of the labelling on each end of the roof.

You can see error here:

Https://www.instantstreetview.com/@51.476762,0.050683,351h,-3.12p,3.4z,lptThNlUEdnSaJcWvF82JA

Thank you

P.s. the Main Entrance Shelter IS correctly labelled!

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. The problem with the timetable information has been investigated and we have now referred it to our contractors. We will work to correct this information within 28 days. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 12:38, Wednesday 3 November 2021

  • Category changed from ‘Incorrect timetable information’ to ‘Damage - other (bus stops and shelters)’

    Posted by TfL at 15:56, Wednesday 10 November 2021

  • Your report has been investigated and we can confirm there is problem here. We have reported this to our contractors and will aim to fix this within 28 days. If new parts are needed this may take a little longer. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    Posted by TfL at 10:14, Wednesday 17 November 2021

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Thursday 2 December 2021

This report is now closed to updates. You can make a new report in the same location.