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Traffic light fault

Reported via desktop in the General Fault category anonymously at 13:08, Tuesday 19 October 2021

Sent to TfL less than a minute later. TfL ref: FMS3071740.

Comments: The detector loop that is meant to react to eastbound traffic isn't working reliably. Drivers are getting fed up with waiting and are jumping the red. On Sunday there was a serious collision that may yet result in a motor cyclist having both legs amputated. I didn't witness the impact myself so jumping of a red light may not have been directly the cause of that incident, but the defective loop issue needs addressing anyway. PLEASE USE E-MAIL TO REPLY, NOT PHONE. Direction of Travel: Eastbound on Gayton Road

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. It was investigated by our team and regrettably we are unable to resolve it through Streetcare. In light of this, you may wish to contact our customer services team on 0343 222 1234, or by using this web form https://tfl.gov.uk/ help-and-contact/ contact-us-about-streets-and-other-road-issues , who will be able to help you with this query

    State changed to: Internal referral

    Posted by TfL at 12:12, Wednesday 27 October 2021

  • Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we can confirm that there is a non-urgent fault at these traffic lights. We have therefore referred it to our contractors, and you should see an improvement within 28 days. If you need anything else, or have any questions, please contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 13:26, Wednesday 27 October 2021

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Thursday 25 November 2021

This report is now closed to updates. You can make a new report in the same location.