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Incorrect set-up

Reported via desktop in the General Fault category anonymously at 17:56, Tue 19 October 2021

Sent to TfL less than a minute later. TfL ref: FMS3072523.

The traffic lights on the junction of Dock Street, the Highway and Vaughan Way are incorrectly set-up because both pairs of traffic lights face the same direction. As it is a busy junction and the Highway is a fast road, there are often "near-misses" as people try and turn.

For example, when looking to turn (and you are already passed the first pair of lights, and in the middle of the junction) it is not possible to see any lights. Usually, one set of lights in each pair would face the opposite way such that in the middle of the junction, when turning, you are able to see the lights and cross.

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  • Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we can confirm that there is a non-urgent fault at these traffic lights. We have therefore referred it to our contractors, and you should see an improvement within 28 days. If you need anything else, or have any questions, please contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 11:04, Wed 20 October 2021

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Thu 18 November 2021

This report is now closed to updates. You can make a new report in the same location.