Reported via desktop in the Flooding category anonymously at 09:02, Thu 21 October 2021
Sent to TfL less than a minute later. TfL ref: FMS3075609.
Caller stated that this issue keeps happening, the water gets drained but the overall problem has not been solved as she has reported multiple times and wanted to make an official complaint
Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we have referred it to our contractors. If this is confirmed as a safety issue it will be cleared and made safe within 24 hours, or sooner. Should you need anything else, or have any questions please contact our customer services team on 0343 222 1234
Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.
State changed to: Action scheduled
Posted by TfL at 09:06, Thu 21 October 2021
The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
State changed to: Fixed
Posted by TfL at 05:32, Fri 19 November 2021
This report is now closed to updates. You can make a new report in the same location.