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2m wide pothole on CS1, Old St rbt

Reported via desktop in the Pothole (minor) category anonymously at 13:17, Friday 22 October 2021

Sent to TfL 1 minute later. TfL ref: FMS3078293.

Concrete repair of CS1 opposite Sainbury's, Pitfield St, is no longer level with the surrounding paving and turning into a 2m wide pothole. Difficult to see coming up on dark evenings, particularly when you end up in a pack due to the traffic lights. There is either no room to serve out of the way, or people unexpectedly swerve into you. Hole is now also filling with water due to recent rain. Patch has been sagging since at least May 21 and only getting worse.

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Updates

  • Thank you for taking the time to report this to. We appreciate this an wanted to let you know that we’ve re-categorised this and it will now be directed to the appropriate team.

    Category changed from ‘Pothole’ to ‘Pothole (minor)’

    Posted by TfL at 13:17, Friday 22 October 2021

  • Thank you for taking the time to report this to us. It is much appreciated. This will now be investigated by our team and we will aim to update on progress within 10 days. If the issue you have reported is an emergency, we will aim to update you on progress within 24 hours

    State changed to: In progress

    Posted by TfL at 14:55, Friday 22 October 2021

  • Thank you for taking the time to report this to us. It is much appreciated. We have investigated this, and it has now been referred to our contractors. If the defect is confirmed as a safety issue, it will be made safe within 24 hours. A permanent repair, if needed will be carried out during our next programmed works for the area, or sooner if we can. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 13:20, Wednesday 27 October 2021

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Thursday 25 November 2021

This report is now closed to updates. You can make a new report in the same location.