Reported via desktop in the General Fault category anonymously at 18:11, Tue 26 October 2021
Sent to TfL less than a minute later.
TfL ref: FMS3086355.
In Kingston upon Thames, at the Pelican crossing located on Wheatfield Way, near its junction with Fairfield Road (i.e. between Kingston library and the Premier Inn), the countdown display (i.e. 10 → 01) isn’t working.
This is the fourth time I’ve reported this fault in less than a year and although the fault has been repaired on each occasion, the fix hasn’t lasted very long. It seems to me that there is a fundamental flaw in the design or build of these countdown displays.
Thank you for taking the time to report this to us. It is much appreciated. You will be pleased to know that our routine inspections had already picked up this issue and it has been resolved. Our routine inspections had already picked up this issue and it has been resolved.