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A General Fault problem has been found

Reported via desktop in the General Fault category anonymously at 11:05, Wed 27 October 2021

Sent to TfL less than a minute later. TfL ref: FMS3087346.

Spindle beneath push button control not working

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  • The traffic lights in Charlton Church Lane, heading North, are not working properly. I stopped after turned from green to red and then have waited two complete cycles of thoughts changing (apparently) for the other three directions. Traffic from those three directions all moved twice during those cycles but the lights I faced did not change. At the end of the second cycle the car to my right decided to go anyway, after the vehicles on our right had stopped, and turned right. I waited for when I believed it was our turn which was when the traffic to our left stopped and the traffic opposite started moving. I proceeded carefully across the junction. No cars followed me immediately but did shortly after, of course that could be because the lights then turned green but I don't know that.

    Posted anonymously at 21:01, Wed 1 December 2021

  • Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we can confirm that there is a non-urgent fault at these traffic lights. We have therefore referred it to our contractors, and you should see an improvement within 28 days. If you need anything else, or have any questions, please contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 10:41, Tue 8 March 2022

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Wed 6 April 2022

This report is now closed to updates. You can make a new report in the same location.