Streetlight damaged after RTC
Reported via desktop in the Damage - wires exposed category anonymously at 04:43, Thu 28 October 2021
Sent to TfL 3 minutes later. TfL ref: FMS3088888.
RTC occurred leaving the streetlight damaged, exposed wires showing
Thank you for taking the time to report this to us. It is much appreciated. This lighting problem has been investigated and we can confirm that there is a fault here. We have now referred this to our contractors, and this will be fixed during our next scheduled works, or sooner if possible. If this issue is related to a power outage this may take longer. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234
Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer
Category changed from ‘Street Light - Equipment damaged, pole leaning’ to ‘Damage - wires exposed’
State changed to: Action scheduled
Posted by TfL at 04:47, Thu 28 October 2021
Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we have referred it to our contractors. If this is confirmed as a safety issue, we will do our best to make safe within 24 hours. Otherwise, we aim to fix it within 28 days. If new parts are needed this may take a little longer. Should you need anything else, or if you have any questions please our contact customer services team on 0343 222 1234
Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.
Posted by TfL at 04:48, Thu 28 October 2021
The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
State changed to: Fixed
Posted by TfL at 05:32, Fri 26 November 2021
This report is now closed to updates. You can make a new report in the same location.