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A40 big pothole A3220 Exit

Reported via mobile in the Roadworks category anonymously at 23:10, Fri 29 October 2021

Sent to TfL less than a minute later. TfL ref: FMS3092657.

Dear Tfl

I want to complain about road pot hole on A40 Near Hammersmith And shepherds bush Exit A3220 I Was driving down on 2 October 2021 At Around 20 :00 with my customer as I’m a tfl private hire driver and i hit a big pothole and damage my car tyre and had to drop my customer off nearest exit as i count drive anymore as my car tyre was damage so my customer was no happy and i was not happy as i had to wait for mobile tyre service as it was 20:00 at night and had to pay £170 and wait 3 hour in the dark and in rain also i lost my night shift mobile tyre had to fix my car this is not acceptable how can there be a big pot hole on a road i have a video on my dash cam as well i would like compensation from Chelsea and Kensington council.

Thank You

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. It was investigated by our team and regrettably we are unable to resolve it through Streetcare. In light of this, you may wish to contact our customer services team on 0343 222 1234, or by using this web form https://tfl.gov.uk/ help-and-contact/ contact-us-about-streets-and-other-road-issues , who will be able to help you with this query

    State changed to: Internal referral

    Posted by TfL at 06:47, Mon 1 November 2021

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