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Red don't cross sign is permanently on.

Reported via desktop in the Pedestrian wait button not working category anonymously at 12:23, Mon 1 November 2021

Sent to TfL less than a minute later. TfL ref: FMS3097084.

Unless someone is crossing, the red don't cross sign is permanently on and shines through my flat causing light pollution and great annoyance.This started on 31st October when workmen were doing work on the lights.You sent a company over today who worked on it for two hours and left without fixing it. You sent a report saying there wasn't a problem.There is and it started yesterday.No one can live with a red light permanently shining through their home.

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  • Thank you for taking the time to report this to us. It is much appreciated. This has been investigated and we can confirm that there is a fault with the pedestrian wait button. We have therefore referred this to our contractors and it will be fixed within 28 days. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 12:25, Mon 1 November 2021

  • Nothing has been done about this and I have for a month had a bright red light shining in to my flat all day and night.This is totally unacceptable and is affecting my well being.The light even shines through in to my hall, so all through my flat.

    Posted anonymously at 10:04, Sun 28 November 2021

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Tue 30 November 2021

This report is now closed to updates. You can make a new report in the same location.