Waiting too long

Updates

• Thank you for taking the time to report this to us. It is much appreciated. This has been investigated and we can confirm that there is a fault with the pedestrian wait button. We have therefore referred this to our contractors and it will be fixed within 28 days. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

  Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

  State changed to: Action scheduled

  Posted by TfL at 12:36, Mon 1 November 2021

• Hello -it is almost as if the timer on the green light is far too long - on some days it’s immediate and on others it is not. I think someone has switched a timer so that on some days it has an incredibly long wait time. It’s been like this as long as I can remember. Please can this be fixed asap as it is incredibly annoying!

  Posted anonymously at 12:17, Sun 14 November 2021

• The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

  State changed to: Fixed

  Posted by TfL at 05:32, Tue 30 November 2021