Reported via desktop in the Single Light out (street light) category anonymously at 11:17, Tue 2 November 2021
Sent to TfL less than a minute later.
TfL ref: FMS3099508.
Dear Sir\Madam, Very good morning to you. Hope you , your family and your colleagues are safe and well. Please can I report a faulty Lamp Standard i.e. it doesn’t illuminate at all , it is a new LED unit. It is Lamp Post No 39 its location is :- o/s St Pauls Church 280 Hook Rd Hook Chessington Surrey KT9 1PF
Follow up report: Can l also report Light No 40 located directly opposite side of the road is also not working.
Thank you for taking the time to report this to us. It is much appreciated. This lighting problem has been investigated and we can confirm that there is a fault here. We have now referred this to our contractors, and this will be fixed during our next scheduled works, or sooner if possible. If this issue is related to a power outage this may take longer. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234
Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer
State changed to: Action scheduled
Posted by TfL at 12:45, Tue 2 November 2021
Thank you for taking the time to report this to us. It is much appreciated. We’re pleased to let you know that your report has now been resolved. Should you need anything else or have any questions please contact customer services on 0343 222 1234