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The rotating cone for visually impaired people is not working.

Reported via desktop in the General Fault category anonymously at 16:53, Thu 4 November 2021

Sent to TfL less than a minute later. TfL ref: FMS3104986.

The rotating/spinning cone for people with a visual impairment is not working on the second part of the pedestrian crossing (crossing from the university side over Roehampton Lane to the hospital side). This is a safety hazard as people with a visual impairment are unable to tell when the lights have changed and traffic has stopped on this busy road.

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we can confirm that there is a non-urgent fault at these traffic lights. We have therefore referred it to our contractors, and you should see an improvement within 28 days. If you need anything else, or have any questions, please contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 11:41, Mon 8 November 2021

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Tue 7 December 2021

This report is now closed to updates. You can make a new report in the same location.