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Manhole cover damaged on intersection of Seven Sisters Road and Queen's Drive

Reported via desktop in the Manhole Cover - Damaged (rocking or noisy) category anonymously at 09:46, Fri 5 November 2021

Sent to TfL less than a minute later. TfL ref: FMS3105785.

The manhole cover here is damaged. It is moving and banging when driven over. I already reported this problem more than a month ago. The status of my report was updated to 'fixed' but nothing was actually done.

If you look through the history you will see that this same problem has been reported dozens of times. When anyone bothers to attempt to fix it at all, they just tarmac over the manhole. After a couple of weeks, the tarmac deteriorates and the problem returns. Please find a more permanent solutions to this issue.

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This has been investigated and we have now referred it to our contractors. If it is confirmed as a safety issue it will be made safe within two hours. If the manhole cover is owned by us, we will carry out a permanent repair at a later date. If it is owned by another company this will be passed to them for a permanent repair. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 12:47, Mon 8 November 2021

  • Thank you for taking the time to report this to us. It is much appreciated. This has been investigated and we have now referred it to our contractors. If it is confirmed as a safety issue it will be made safe within two hours. If the manhole cover is owned by us, we will carry out a permanent repair at a later date. If it is owned by another company this will be passed to them for a permanent repair. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    Posted by TfL at 12:47, Mon 8 November 2021

  • I don’t know how to report this, but can you advise cyclists that is dangerous to cycle when it’s cold, like now is -2 degrees in London and a layer of thin ice made a cyclist fall on her own in the middle of the road. If there was a bus overtaking her (as very likely there would be 30 seconds later) I don’t know what would’ve happened.

    Posted anonymously at 08:49, Mon 29 November 2021

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Tue 7 December 2021

This report is now closed to updates. You can make a new report in the same location.