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No light or Countdown Bus stop C Greenwich Town Centre / Cutty Sark C towards Blackheath, Charlton or North Greenwich

Reported via desktop in the Damage - lighting not working (bus shelter) category anonymously at 14:46, Fri 5 November 2021

Sent to TfL less than a minute later. TfL ref: FMS3106584.

No light or Countdown Bus stop C Greenwich Town Centre / Cutty Sark C towards Blackheath, Charlton or North Greenwich. At Bus stop C Greenwich Town Centre / Cutty Sark C towards Blackheath, Charlton or North Greenwich the lighting has not been working for some months nor has the Countdown board - both associated presumably with loss of electric power. This is a big tourist centre and used by many thousands daily and a multi route stop so important Countdown is working. Thank You

I have just received an email from you today saying

Thank you for taking the time to report this to us. It is much appreciated. You will be pleased to know that our routine inspections had already picked up this issue and it has been resolved. Our routine inspections had already picked up this issue and it has been resolved.

State changed to: Fixed

***** THIS IS NOT THE CASE : AT 0020 THIS MORNING THE LIGHT AND COUNTDOWN WERE NOT WORKING AND HAVE NOT BEEN WORKING NOW FOR 2 MONTHS

**&&** NOTE THE FIX MY STREEET MAP SINGLE YELLOW BUS STOP DOT DOES NOT DISTINGUISH BETEEN BUS STOPS C AND D AND THIS IS AT C

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Updates

  • For total avoidance of doubt it is this shelter / stop:

    Https://www.instantstreetview.com/@51.481948,-0.008632,110.82h,-5.23p,2z,RLu8TNINS9Xtkk0TaGs8rQ

    Posted anonymously at 14:48, Fri 5 November 2021

  • Your report has been investigated and we have reported this to our contractors. We will aim to fix this within 28 days, however if this is a power supply problem it may take longer. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 10:53, Mon 8 November 2021

  • Your report has been investigated and we have reported this to our contractors. We will aim to fix this within 28 days, however if this is a power supply problem it may take longer. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    Posted by TfL at 10:53, Mon 8 November 2021

  • No light or Countdown at 2335 last night - still unfixed

    Posted anonymously at 13:44, Thu 2 December 2021

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Tue 7 December 2021

This report is now closed to updates. You can make a new report in the same location.