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Street lights out

Reported via mobile in the All out - three or more street lights in a row category anonymously at 17:31, Fri 5 November 2021

Sent to TfL less than a minute later. TfL ref: FMS3106927.

I have reported this problem 3 times I got an update yesterday to say the problem had been fixed. I can assure you that this problem has not been fixed at all. I have even got onto our local council to report the problem again. Which they have done. This is not acceptable TFL please sort this out as soon as possible. It is dark now by 4.30 in the afternoon this walkway is pitch black and dangerous.

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  • Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we’ve reported this to our contractors. They will attend or investigate within three days. If a repair is required, we will aim do that within 14 days. If this issue is related to a power outage this may take longer. Should you need anything else or have any questions, please contact customer services on 0343 222 1234.

    Please also be aware that all Action Scheduled reports are automatically closed after 28 days. However, we aim to fix the fault within this timescale, which may be sooner, or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 17:39, Fri 5 November 2021

  • I took these photos on 5/11/2021 as you can clearly see the problem is not fixed as stated on your reports.

    Posted anonymously at 18:57, Fri 5 November 2021

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Sat 4 December 2021

This report is now closed to updates. You can make a new report in the same location.