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Pedestrian crossing beeping very loud - causing disturbance

Reported via desktop in the General Fault category anonymously at 11:12, Mon 8 November 2021

Sent to TfL less than a minute later. TfL ref: FMS3110698.

Hello there!

I would like to report the beeping signal on this pedestrian crossing that is extremely loud. I live in one of the flat next to it and it causes disturbance all day long. I have double glazing that isolates quite well from the road noise, but this is inefficient with the beeping as it is too high-pitched.

Some pedestrians even said the signal was aggressive when standing next to it. I noticed many other crossings have a much more quiet beeping sound or none at all. Would it be possible to then turn it off or at least turn the volume down to the minimum?

This would be much appreciated! Many thanks :)

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  • Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we can confirm that there is a non-urgent fault at these traffic lights. We have therefore referred it to our contractors, and you should see an improvement within 28 days. If you need anything else, or have any questions, please contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 12:27, Mon 8 November 2021

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Tue 7 December 2021

This report is now closed to updates. You can make a new report in the same location.