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Multiple potholes

Reported via desktop in the Pothole (minor) category anonymously at 16:02, Mon 8 November 2021

Sent to TfL 3 minutes later. TfL ref: FMS3111587.

Multiple holes and damaged surface on central carriageway of A21 between Hilda Vale and Wellbrook. Lethal for 2 wheelers in dark and wet. Why do council let their main roads get in such a mess, and then take so long to repair them? Not much regard for Health and Safety here!

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  • Thank you for taking the time to report this to. We appreciate this an wanted to let you know that we’ve re-categorised this and it will now be directed to the appropriate team.

    Category changed from ‘Pothole’ to ‘Pothole (minor)’

    Posted by TfL at 16:04, Mon 8 November 2021

  • Thank you for taking the time to report this to us. It is much appreciated. We have investigated this, and it has now been referred to our contractors. If the defect is confirmed as a safety issue, it will be made safe within 24 hours. A permanent repair, if needed will be carried out during our next programmed works for the area, or sooner if we can. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 09:32, Tue 9 November 2021

  • These are not minor potholes. They require urgent attention. If I thought they were minor, I would have reported them as such. They have also been there for some little time and will only get worse with the advent of winter weather. I would politely suggest you at least fill them without further delay! It would seem to me that there used to be some pride in keeping Londons road arteries in sound condition,....not any longer it seems!

    Posted anonymously at 09:50, Tue 9 November 2021

  • Still waiting for a fix 2 weeks after reporting. What's the delay?

    Posted anonymously at 14:47, Mon 22 November 2021

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Wed 8 December 2021

This report is now closed to updates. You can make a new report in the same location.