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Bus stop BA Blackheath / Royal Standard BA towards Greenwich or North Greenwich Countdown Board "hung" LED display showing Buses 1, 8,9,10 for 5 days now and not updatingn

Reported via desktop in the Countdown - not working category anonymously at 01:17, Thu 11 November 2021

Sent to TfL less than a minute later. TfL ref: FMS3117013.

Bus stop BA Blackheath / Royal Standard BA towards Greenwich or North Greenwich Countdown Board "hung" LED display showing Buses 1, 8, 9, 10 for 5 days now and not updating - all time same display with route numbers and minutes to wait.

This is a unit refitted to a replacement bus shelter several weeks ago.

Clearly either display has hung as no change to display at all for at least 5 days and need a system reboot or has completely lost remote signal

Needs urgent fix as info is very misleading and annoying customers at a major volume travel point.

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Updates

  • For avoidance of any doubt it is this stop (albeit this shows the old not the recently replacement shelter):

    Https://www.instantstreetview.com/@51.477653,0.019218,236.22h,-2.53p,2z,oCAVBvpIvPt6bL31KubWog

    Posted anonymously at 03:29, Thu 11 November 2021

  • Now fixed at last night 12.11.21 and all working well with proper display scrolling.

    Posted by Roger Corbett at 13:58, Sat 13 November 2021

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