Reported via desktop in the Blocked drain category anonymously at 11:50, Thu 11 November 2021
Sent to TfL less than a minute later. TfL ref: FMS3117776.
Bouygues- company contractor calling. We are currently working on building the new Town hall on whitechappel road. The gullies at the site need cleaning.
Thank you for taking the time to report this to us. We appreciate this. This has now been investigated and we’ve reported this to our contractors. If the blocked drain is identified as a safety issue it will be made safe within four hours. If it isn't a safety issue, we will aim to resolve it within 28 days. Should you need anything else, or have any questions, you may wish to contact our customer services team on 0343 222 1234.
Please also be aware that all Action Scheduled reports are automatically closed after 28 days. However, we aim to fix the fault within this timescale, which may be sooner, or in a few cases take a little longer.
State changed to: Action scheduled
Posted by TfL at 12:28, Fri 12 November 2021
The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
State changed to: Fixed
Posted by TfL at 05:32, Sat 11 December 2021
This report is now closed to updates. You can make a new report in the same location.