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ATS sequencing not correct

Reported via mobile in the General Fault category anonymously at 08:33, Fri 12 November 2021

Sent to TfL less than a minute later. TfL ref: FMS3119230.

ATS right turn rights into MAWNEY RD ROMFORD sequencing is not working correctly. During late hours/ early morning I have noticed a few times that despite there being at least 4 cycles of ATS allowing traffic to move ahead only, there was not one right turn signal, it just stayed red. I have often waited about about 10 minutes waiting to be able to turn right before giving up and having to manoeuvre onto the main carriageway. Other motorists take it upon themselves to go through the red light which causes unnecessary danger to all road users, and also it makes people angry at the front motorists for not going through the red lights which clearly are not working correctly. I would say this has been an issue for at least 6 months now!

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we can confirm that there is a non-urgent fault at these traffic lights. We have therefore referred it to our contractors, and you should see an improvement within 28 days. If you need anything else, or have any questions, please contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 09:39, Fri 12 November 2021

  • Thank you for taking the time to report this to us. It is much appreciated. We’re pleased to let you know that your report has now been resolved. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 09:56, Wed 17 November 2021

This report is now closed to updates. You can make a new report in the same location.