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Bus Stop H Charlton Stn / Charlton Church Lane towards North Greenwich 2 shelter lights not working

Reported via desktop in the Damage - lighting not working (bus shelter) category anonymously at 13:59, Fri 12 November 2021

Sent to TfL less than a minute later. TfL ref: FMS3120133.

I previously reported on Fix My Street as follows:

At Bus stop H Charlton Stn / Charlton Church Lane towards North Greenwich there are two adjacent bus shelters side by side. The light in both is not working. There is power to the shelters though as the Countdown Board is working. NOTE both shelters both lights For avoidance of doubt the shelters are these ones: Https://www.instantstreetview.com/@51.487178,0.031789,310.72h,-5.12p,4z,nDjWa-qTw3ddcAevF7A81Q

I received a FMS email from you on 05/11/2021 08:02 saying

Thank you for taking the time to report this to us. It is much appreciated. You will be pleased to know that our routine inspections had already picked up this issue and it has been resolved. Our routine inspections had already picked up this issue and it has been resolved. State changed to: Fixed

I visited the location last night at 2225 hours and it has NOT been fixed.

The quarter lights in both shelters are NOT illuminating and so the job remained still to be done

Once again for the avoidance of doubt the shelters are these ones

Https://www.instantstreetview.com/@51.487178,0.031789,310.72h,-5.12p,4z,nDjWa-qTw3ddcAevF7A81Q

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Updates

  • Your report has been investigated and we have reported this to our contractors. We will aim to fix this within 28 days, however if this is a power supply problem it may take longer. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 06:47, Mon 22 November 2021

  • At 2200 last night both quarter lights still not working

    Posted anonymously at 14:52, Sat 4 December 2021

  • The 2 smaller quarter lights not working here at 2228hrs last night

    Posted by Roger Corbett at 19:56, Fri 10 December 2021

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Tue 21 December 2021

This report is now closed to updates. You can make a new report in the same location.