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The manholes have not been fixed

Reported via mobile in the Manhole Cover - Damaged (rocking or noisy) category anonymously at 21:41, Sun 14 November 2021

Sent to TfL less than a minute later. TfL ref: FMS3123403.

The same issue is happening with these manhole covers. The previous report has been marked as fixed and I can see this issue has been reported many times. Some tarmac has been layed over one of the covers but there are three others that are still banging every time a car passes over. Please can these covers be properly fixed - it is incredibly disturbing and noisy, particularly at night. It is a constant banging.

The manhole covers in question are directly at the junction of Bromley Street and Commercial Road. There are three on the west bound side - one has been covered in tarmac. And one further cover on the east bound side which also bangs. I’ve moved here in June this year and this is my third time reporting the issue. I can see that it has been reported several times over the past few years.

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This has been investigated and we have now referred it to our contractors. If it is confirmed as a safety issue it will be made safe within two hours. If the manhole cover is owned by us, we will carry out a permanent repair at a later date. If it is owned by another company this will be passed to them for a permanent repair. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 23:44, Mon 15 November 2021

  • Thank you for taking the time to report this to us. It is much appreciated. This has been investigated and we have now referred it to our contractors. If it is confirmed as a safety issue it will be made safe within two hours. If the manhole cover is owned by us, we will carry out a permanent repair at a later date. If it is owned by another company this will be passed to them for a permanent repair. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    Posted by TfL at 23:44, Mon 15 November 2021

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Tue 14 December 2021

This report is now closed to updates. You can make a new report in the same location.