Reported via desktop in the Pedestrian wait button not working category anonymously at 16:05, Tue 16 November 2021
Sent to TfL less than a minute later.
TfL ref: FMS3127326.
These lights have been permanently red for pedestrians, green for cars for about 2 months. It's very dangerous as this is a busy stretch of road and pedestrians who have been waiting for up to 5 minutes try desperately to cross between cars. It's even worse in the dark when it's difficult to judge speed. I can see this problem has already been raised on Streetcare but previous reports are flagged as fixed. It's still broken today (Nov 16).
Thank you for taking the time to report this to us. It is much appreciated. This has been investigated and we can confirm that there is a fault with the pedestrian wait button. We have therefore referred this to our contractors and it will be fixed within 28 days. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234
Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer
State changed to: Action scheduled
Posted by TfL at 16:11, Tue 16 November 2021
The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234