Blocked Drain/Soakaway Causing Flooding in Heavy Rain
Reported via desktop in the Blocked drain category anonymously at 13:05, Wed 17 November 2021
Sent to TfL less than a minute later. TfL ref: FMS3128834.
As previously reported in June & September 2021 the drain in the pavement between 70 - 72 London Road, Forest Hill, London, SE23 3PA is blocked as shown on the attached photographs and is now overflowing. TFL have previously reported this has been fixed, however, as of today 17th November 2021 this work is still outstanding. We look forward to hearing from you once completed. Many thanks.
Thank you for taking the time to report this to us. We appreciate this. This has now been investigated and we’ve reported this to our contractors. If the blocked drain is identified as a safety issue it will be made safe within four hours. If it isn't a safety issue, we will aim to resolve it within 28 days. Should you need anything else, or have any questions, you may wish to contact our customer services team on 0343 222 1234.
Please also be aware that all Action Scheduled reports are automatically closed after 28 days. However, we aim to fix the fault within this timescale, which may be sooner, or in a few cases take a little longer.
State changed to: Action scheduled
Posted by TfL at 09:30, Fri 3 December 2021
The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
State changed to: Fixed
Posted by TfL at 05:32, Sat 1 January 2022
This report is now closed to updates. You can make a new report in the same location.