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24 to 30 inch pothole

Reported via mobile in the Pothole category anonymously at 15:48, Wed 17 November 2021

Sent to TfL less than a minute later. TfL ref: FMS3129307.

There is a huge 24 to 30 inch pothole on the red route entering Mexfield Road in SW15 - approx 5 to 6 inches deep. Please can you confirm that this matter will be escalated by yourselves as an urgent problem to be dealt with. It is a serious health and safety issue for cyclists and pedestrians as the pothole is emitting debris and rocks at speed as cars hit it. It is also not visible for cars coming into Mexfield Road from the A3 and is effectively blind to cars entering Mexfield Road.

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  • Thank you for taking the time to report this to us. It is much appreciated. We have investigated this, and it has now been referred to our contractors. If the defect is confirmed as a safety issue, it will be made safe within 24 hours. A permanent repair, if needed will be carried out during our next programmed works for the area, or sooner if we can. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 15:57, Wed 17 November 2021

  • So the pothole has not been repaired. Instead it has gotten worse and is a serious health and safety concern. Please can you advise of the status for repair.

    Posted anonymously at 18:01, Fri 3 December 2021

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Thu 16 December 2021

This report is now closed to updates. You can make a new report in the same location.