Fixed
Various issues including the wait button
Reported via desktop in the Pedestrian wait button not working category anonymously at 15:56, Wed 17 November 2021
Sent to TfL less than a minute later. TfL ref: FMS3129322.
Issues: 1) Green man is green for such a short amount of time (around 8 seconds) that it’s difficult to get a group of children across the road before the light has changed - this has been previously reported and you have replied and said it has been fixed but the timing is still less than 8 seconds. Other issues are 2) The “wait” buttons (Harrow Rd / Wrottesley) do not stay illuminated and have no effect. 3) There is also zero signage to indicate to the drivers that children are using the crossings to get to a school. 4) The Red Man on the railway side of the Harrow Road / Wrottesley lights is a Green Man symbol, which confuses some children:
5) The Green / Red man box on the railway side of the Wrottesley Road lights faces up the hill, and away from the pedestrians. It simply cannot be seen: 6) The Wrottesley Road crash barrier is crumpled and thus reduced in height. A bit like a crash helmet or children’s car seat - this barrier has already taken an impact, so will not be able to withstand another crash in the same way.
7) Drivers are regularly confused by their red light as they turn right from Wrottesley towards Harlesden and thus either brake hard OR drive through the Green Man sequence. It feels like it’s only a matter of time before there is an accident involving pedestrians at this junction.
Updates
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Thank you for taking the time to report this to us. It is much appreciated. This has been investigated and we can confirm that there is a fault with the pedestrian wait button. We have therefore referred this to our contractors and it will be fixed within 28 days. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234
Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer
State changed to: Action scheduled
Posted by TfL at 16:04, Wed 17 November 2021
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The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
State changed to: Fixed
Posted by TfL at 05:32, Thu 16 December 2021
This report is now closed to updates from the public. You can make a new report in the same location.