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Works complete, bus stop still closed.

Reported via desktop in the Damage - other (bus stops and shelters) category anonymously at 09:55, Thu 25 November 2021

Sent to TfL less than a minute later. TfL ref: FMS3142836.

I emailed a complaint about my local bus stop being closed for weeks now. It was closed for road works and never reopened when the works were finished. (410 bus route belvedere road se19). I was told you would get on it and sort it out. That was a month ago.

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  • Your report has been investigated and we can confirm there is problem here. We have reported this to our contractors and will aim to fix this within 28 days. If new parts are needed this may take a little longer. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 10:19, Mon 29 November 2021

  • I am writing about a planning proposal,which will seriously disrupt the operation of the 410 bus route along Maberley Road. At present, the 410 bus has great difficulty moving between parked cars and there is a particular bottleneck outside 48 Maberley Road when 410 buses coming from opposite directions try to pass each other. Croydon Council is considering a planning proposal to demolish an existing house at 48 Maberley Road and replace it by a block of 8 flats. It can reasonably be expected that the demolition and construction processes, with skip and delivery lorries being parked outside Maberley Road and travelling to and from the site along Maberley Road will greatly impede the smooth operation of the 410 bus route. It an also be reasonably expected that the work will take well over a year. We see it as in the interest of TFL to express its concerns to Croydon Council. Unfortunately, there is a tight deadline. Objections to the proposal have to be submitted by 12th December. We have been trying to speak to bus drivers and officials at Crystal Palace garage but have been unable to have this taken forward by TFL at the local level. I have also tried ringing TFL but was unable to speak to anyone. I therefore hope that you, or one of your colleagues, can take action before the planning deadline. The reference number for the planning application is 21/05562/FUL. I would be very grateful if you could let me know whether TFL plans to object to the planning proposal. Otherwise, we will try Thornton Heath Bus Depot to see if they can take this forward. My email address is With best wishes,

    Peter Marsden

    Posted anonymously at 13:40, Mon 6 December 2021

  • Thank you for taking the time to report this to us. It is much appreciated. Our team had investigated this for you and found that this doesn't fall under the responsibility of Transport for London and comes under the remit of the local borough. You may therefore wish to report this issue by using, or directly to the borough. Should you need anything else, please contact our customer services team on 0343 222 1234

    State changed to: not TfL’s responsibility

    Posted by TfL at 14:26, Thu 9 December 2021

This report is now closed to updates. You can make a new report in the same location.