Pothole in bus lane outside Lidl on Old Kent Road
Reported via mobile in the Pothole (minor) category anonymously at 13:51, Thursday 25 November 2021
Sent to TfL 4 minutes later. TfL ref: FMS3143559.
Pothole has been here for at least 4 months and looks to have been attempted to have been filled in before, however it is still an issue. I was cycling yesterday and hit this pothole. I fell off my bike and ended up in A&E. I am very cut, bruised and have a broken rib. Luckily it happened early so there was little other traffic on the rode, however it could have been a lot worse. Picture attached shows my cracked helmet.
Thank you for taking the time to report this to. We appreciate this an wanted to let you know that we’ve re-categorised this and it will now be directed to the appropriate team.
Category changed from ‘Pothole’ to ‘Pothole (minor)’
Posted by TfL at 13:55, Thursday 25 November 2021
Thank you for taking the time to report this to us. It is much appreciated. We have investigated this, and it has now been referred to our contractors. If the defect is confirmed as a safety issue, it will be made safe within 24 hours. A permanent repair, if needed will be carried out during our next programmed works for the area, or sooner if we can. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234
Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer
State changed to: Action scheduled
Posted by TfL at 22:13, Friday 26 November 2021
Provide an update