Electrical junction box open
Reported via desktop in the Damage - wires exposed on bus shelter category anonymously at 14:55, Thu 25 November 2021
Sent to TfL less than a minute later. TfL ref: FMS3143727.
Customer has called to report a safety issue. At the north end of Vauxhall Bridge on the northbound side Vauxhall Bridge Road next to bus stop T, there is an electrical junction box which is attached to the bridge wall. The customer has advised that the door of this junction box has been prised and wrenched off now open leaving wiring exposed with a potentially a highly dangerous situation. There are a number of warning signs inside and surrounding the box advising high voltage. Customer has asked for this to be checked and fixed as soon a possible given the close proximity to the bus stop/shelter at stop T.
Your report has been investigated and we have reported this to our contractors. If this is confirmed as a safety issue, we will do our best to make safe within four hours. Otherwise we aim to fix it within 28 days. If new parts are needed this may take a little longer. Thank you for reporting this to us should you need anything else or have any questions please contact customer services on 0343 222 1234
To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.
State changed to: Action scheduled
Posted by TfL at 23:36, Thu 25 November 2021
The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
State changed to: Fixed
Posted by TfL at 05:32, Fri 24 December 2021
This report is now closed to updates. You can make a new report in the same location.