report here Reposition
Glass panels in the bus shelter have been shattered
Reported via desktop in the Damage - smashed glass or panels / jagged metal edges on shelter category anonymously at 19:35, Thu 25 November 2021
Sent to TfL less than a minute later. TfL ref: FMS3144225.
The glass panels have shattered but no loose glass on pavement.
Your report has been investigated and we have reported this to our contractors. If this is confirmed as a safety issue, we will do our best to make safe within four hours. Otherwise we aim to fix it within 28 days. If new parts are needed this may take a little longer. Thank you for reporting this to us should you need anything else or have any questions please contact customer services on 0343 222 1234
To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.
State changed to: Action scheduled
Posted by TfL at 19:41, Thu 25 November 2021
Appears that the glass is not shattered but that frosted glass has been installed in the lower panels of the bus shelter that could easily be mistaken for it!
Posted anonymously at 14:25, Sun 5 December 2021
The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
State changed to: Fixed
Posted by TfL at 05:32, Fri 24 December 2021
This report is now closed to updates. You can make a new report in the same location.