Design / layout of stop
Reported via desktop in the Damage - other (bus stops and shelters) category anonymously at 12:18, Mon 29 November 2021
Sent to TfL less than a minute later. TfL ref: FMS3149417.
Customer advised: (the ARM on the shelter CAUSED the DAMAGE to my HAND)
There is no damage to the shelter (its The ARM INCONVENIENTLY "STICKS OUT" in a DANGEROUS manner that dosen't allow person walking by enough room to pass it safely)
Your report has been investigated and we can confirm there is problem here. We have reported this to our contractors and will aim to fix this within 28 days. If new parts are needed this may take a little longer. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234
To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.
State changed to: Action scheduled
Posted by TfL at 15:53, Mon 29 November 2021
The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
State changed to: Fixed
Posted by TfL at 05:32, Tue 28 December 2021
This report is now closed to updates. You can make a new report in the same location.