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Red man signal is on 24 hours a day

Reported via desktop in the General Fault category anonymously at 14:15, Tue 30 November 2021

Sent to TfL 18 minutes later. TfL ref: FMS3151703.

I reported this one month ago, this morning you said it had been fixed, it hasn't.There is a red man signal shining through my flat 24 hours a day.It used to come on only when someone pressed the button now it is on constantly causing great distress to me.You said there was a fault with the button nothing has been done. I have waited for a month and nothing has been fixed.

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This has been investigated and we can confirm that there is a fault with the pedestrian wait button. We have therefore referred this to our contractors and it will be fixed within 28 days. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 14:19, Tue 30 November 2021

  • Category changed from ‘Pedestrian wait button not working’ to ‘General Fault’

    Posted by TfL at 14:33, Tue 30 November 2021

  • Thank you for taking the time to report this to us. It is much appreciated. You will be pleased to know that our routine inspections had already picked up this issue and it has been resolved. Our routine inspections had already picked up this issue and it has been resolved.

    State changed to: Fixed

    Posted by TfL at 18:13, Wed 1 December 2021

This report is now closed to updates. You can make a new report in the same location.