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*** 2ND REPEAT LOG : Bus Stop B Greenwich South Street : route plate missing on south side of boat

Reported via desktop in the Damage - other (bus stops and shelters) category anonymously at 15:52, Wed 8 December 2021

Sent to TfL less than a minute later. TfL ref: FMS3167824.

This was previously reported and now FMS close. It has not been fixed - on what basis do you say so. At 0028 this morning the plate was still missing.

Your email yesterday said:

The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

State changed to: Fixed

TfL

This was wrong

This is second time has been closed and had to be relogged - what is wrong with control mechanism your end for verification of completed work?

For avoidance of doubt it is this bus stop - picture shows missing plate too:

Https://www.instantstreetview.com/@51.473289,-0.015042,49.19h,-1.13p,3.21z,Yns5FAdGJTuAj-Z6zF2Ygw

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Updates

  • Route plate still missing last night at 2355 hrs 23/12/21

    Posted by Roger Corbett at 14:03, Fri 24 December 2021

  • Route plate still missing from one side of Bus stop boat at 0025 today Monday 17th January 2022

    Posted anonymously at 01:52, Monday 17 January 2022

  • Still missing route plate at 0025 today 26/01/22

    Posted by Roger Corbett at 14:31, Wednesday 26 January 2022

  • Thank you for taking the time to report this to us. It is much appreciated. You will be pleased to know that our routine inspections had already picked up this issue and it has been resolved. Our routine inspections had already picked up this issue and it has been resolved.

    State changed to: Fixed

    Posted by TfL at 15:36, Friday 28 January 2022

This report is now closed to updates. You can make a new report in the same location.