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Ground sinking creating 4 inch deep hole willing with water/ice/snow/sludge

Reported via desktop in the Pavement Defect (uneven surface / cracked paving slab) category anonymously at 12:55, Thu 9 December 2021

Sent to TfL less than a minute later. TfL ref: FMS3169501.

This area is just outside 307 Great West Road creating very dangerous walkway / pedestrain pathway, cycle wayand area leading to the house no. 307 drive way. House no 307 has a very ill elderly disabled person living there who needs constant access to car & street but it is dangerous for both access to both the driveway and for pedestrain way at the sludge created by this wide whole filling with rain water (and not draining) spills onto the pedestrain pathway,cycle lane and also house no 307 driveway. This need to be brick paved or properly filled in to make safe for all concerned. - Thank you.

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This will now be investigated by our team and we will aim to update on progress within 10 days. If the issue you have reported is an emergency, we will aim to update you on progress within 24 hours

    State changed to: In progress

    Posted by TfL at 19:33, Tue 14 December 2021

  • Thank you for taking the time to report this to us. It is much appreciated. It was investigated by our team and regrettably we are unable to resolve it through Streetcare. In light of this, you may wish to contact our customer services team on 0343 222 1234, or by using this web form https://tfl.gov.uk/ help-and-contact/ contact-us-about-streets-and-other-road-issues , who will be able to help you with this query

    State changed to: Internal referral

    Posted by TfL at 16:22, Fri 17 December 2021

This report is now closed to updates. You can make a new report in the same location.