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Traffic issue and noise complain

Reported via mobile in the General Fault category anonymously at 18:27, Thu 9 December 2021

Sent to TfL less than a minute later. TfL ref: FMS3170335.

I have lived in this area for 3 years and I’m tired of the car horns. I live at 304 Bethnal Green Road at the crossroads to Valance Rd/Squirries Rd. The traffic lights outside on this junction have a pedestrian crossing as well but the east side of Bethnal Green road is a further from the junction which is causing confusion. When traffic turns in from Valence Road or Squirrues Road to head to the east on Bethnal Green Road they often see the red light, which is intended for the opposite traffic, that they mistakenly stop at. Local people who know the lights come behind them and use their horns and often shout at the person who has mistakenly stopped and is waiting for the light. It causes traffic mayhem and people get into arguments and fights because they think that they should not cross what looks like a red light directed at them. This goes on all day and all night. A local made a sign to try to inform drivers which helped but was quickly taken down. The current situation cause so many people anxiety but you seem unwilling to do anything about it to try to solve it.

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  • Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we can confirm that there is a non-urgent fault at these traffic lights. We have therefore referred it to our contractors, and you should see an improvement within 28 days. If you need anything else, or have any questions, please contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 13:25, Mon 13 December 2021

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Tue 11 January 2022

This report is now closed to updates. You can make a new report in the same location.