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Problem not fixed but previous case closed

Reported via desktop in the Single Light out (street light) category anonymously at 19:00, Sun 12 December 2021

Sent to TfL less than a minute later. TfL ref: FMS3175471.

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As reported previously on case FMS3069128 the street light opposite 76 Burlington Lane is not working. This case was closed by yourselves as "The action scheduled for your report should now have been completed" but it hasn't. Please can you fix this.

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. We have referred this to our contractor again and If this issue is related to a power outage this may take longer. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 19:28, Tue 14 December 2021

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Wed 12 January 2022

This report is now closed to updates. You can make a new report in the same location.