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Pothole on Catford bound side of crossing

Reported via desktop in the Pothole (minor) category anonymously at 07:45, Thu 16 December 2021

Sent to TfL 1 minute later. TfL ref: FMS3182999.

The issue has been marked as fixed on a previous complaint, but this is false. The road defect is causing HGVs and larger vehicles to make the furniture in my house shake, and causing cracking in the walls and ceiling. It needs addressing and fixing properly, the noise and impact is waking me up at night let alone the structural problems it is causing to my house. The previous time it was fixed, in 2020, the new tarmac only lasted a few months before the problem arose again. Please sort this out as soon as possible.

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  • Category changed from ‘Pothole’ to ‘Pothole (minor)’

    Posted by TfL at 07:46, Thu 16 December 2021

  • Photos added. Two dips in road causing house to shake when large vehicles hit them (which is often).

    Posted anonymously at 10:31, Thu 16 December 2021

  • Thank you for taking the time to report this to us. It is much appreciated. We have investigated this, and it has now been referred to our contractors. If the defect is confirmed as a safety issue, it will be made safe within 24 hours. A permanent repair, if needed will be carried out during our next programmed works for the area, or sooner if we can. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 06:37, Mon 24 January 2022

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Tue 22 February 2022

This report is now closed to updates. You can make a new report in the same location.