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The new set of traffic lights beep extremely loudly and frequently

Reported via mobile in the General Fault category anonymously at 17:38, Thu 16 December 2021

Sent to TfL less than a minute later. TfL ref: FMS3184545.

The new pedestrian crossings at the corner of York Way and Copenhagen Street beeps extremely loudly at all times even when no one is crossing.

It's within 2 meters of bedrooms on the north-east and south-west sides of the junction, and it has been severely disruptive to local residents and their ability to sleep.

Please reduce the time and volume of these crossings.

Thank you.

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Updates

  • The beeping is extremely loud and is disruptive to residences. I live next to the crossing and have not had an issue till the new lights were put up last week.

    The sound pierces through my double gaze windows and can even be heard through noise cancelling headphones. It is extremely disruptive as I do night shift work from time to time and need to sleep in the day.

    Could you please look to turn it down by at least 50%. I'm sure at that level it will still be very audible to pedestrians.

    Posted anonymously at 15:23, Mon 20 December 2021

  • Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we can confirm that there is a non-urgent fault at these traffic lights. We have therefore referred it to our contractors, and you should see an improvement within 28 days. If you need anything else, or have any questions, please contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 10:21, Thu 30 December 2021

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Friday 28 January 2022

This report is now closed to updates. You can make a new report in the same location.