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TFL says this bus stop is open

Reported via iOS in the Damage - other (bus stops and shelters) category anonymously at 20:38, Wed 22 December 2021

Sent to TfL less than a minute later. TfL ref: FMS3195400.

There is no option for incorrect signage at a bus stop so I chose one as close as I could. TFL have told me that this bus stop has been reopened since the first week of November yet it is still showing as closed and the bus drivers absolutely refuse to stop there. Communication needs to get better and drivers need to be more clearly informed as they have not been told.

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. It was investigated by our team and regrettably we are unable to resolve it through Streetcare. In light of this, you may wish to contact our customer services team on 0343 222 1234, or by using this web form https://tfl.gov.uk/ help-and-contact/ contact-us-about-streets-and-other-road-issues , who will be able to help you with this query

    State changed to: Internal referral

    Posted by TfL at 11:05, Thu 23 December 2021

This report is now closed to updates. You can make a new report in the same location.