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Repeat : Shelters (x2 side by side) at Bus stop H Charlton Stn / Charlton Church Lane towards North Greenwich not working

Reported via desktop in the Damage - lighting not working (bus shelter) category by Roger Corbett at 15:44, Thu 23 December 2021

Sent to TfL less than a minute later. TfL ref: FMS3196705.

Repeat : Shelters (x2 side by side) at Bus stop H Charlton Stn / Charlton Church Lane towards North Greenwich not working

Twice reported and both times closed at 28 days in FMS but unfixed

There are 2 shelters here side and by side and each has a small quarter light (rather non standard in looks) not working. No problem with electrical supply at Countdown board working OK. Not sure problem with getting fix

For avoidance of doubt it is this pair of shelters:

Https://www.instantstreetview.com/@51.487339,0.031623,257.24h,-10.08p,1.29z,jfCF01-O6kf2INbmdKm08w

Thank you

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Updates

  • Neither quarter lights in the 2 adjacent shelter structures still not working yesterday at 2010hrs 08 January 2022

    Posted anonymously at 13:32, Sun 9 January 2022

  • Both quarter lights unlit at 2215 hrs 25/01/22

    Posted by Roger Corbett at 14:53, Wed 26 January 2022

  • Thank you for taking the time to report this to us. It is much appreciated. This will now be investigated by our team and we will aim to update on progress within 10 days. If the issue you have reported is an emergency, we will aim to update you on progress within 24 hours

    State changed to: In progress

    Posted by TfL at 09:38, Mon 31 January 2022

  • Thank you for taking the time to report this to us. It is much appreciated. This will now be investigated by our team and we will aim to update on progress within 10 days. If the issue you have reported is an emergency, we will aim to update you on progress within 24 hours

    Posted by TfL at 09:38, Mon 31 January 2022

  • Thank you for taking the time to report this to us. It is much appreciated. This will now be investigated by our team and we will aim to update on progress within 10 days. If the issue you have reported is an emergency, we will aim to update you on progress within 24 hours

    Posted by TfL at 09:38, Mon 31 January 2022

  • Thank you for taking the time to report this to us. It is much appreciated. This will now be investigated by our team and we will aim to update on progress within 10 days. If the issue you have reported is an emergency, we will aim to update you on progress within 24 hours

    Posted by TfL at 09:38, Mon 31 January 2022

  • Thank you for taking the time to report this to us. It is much appreciated. This will now be investigated by our team and we will aim to update on progress within 10 days. If the issue you have reported is an emergency, we will aim to update you on progress within 24 hours

    Posted by TfL at 09:39, Mon 31 January 2022

  • Your report has been investigated and we have reported this to our contractors. We will aim to fix this within 28 days, however if this is a power supply problem it may take longer. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 10:10, Tue 1 February 2022

  • Your report has been investigated and we have reported this to our contractors. We will aim to fix this within 28 days, however if this is a power supply problem it may take longer. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    Posted by TfL at 12:46, Tue 1 February 2022

  • Thank you for taking the time to report this to us. It is much appreciated. You will be pleased to know that our routine inspections had already picked up this issue and it has been resolved. Our routine inspections had already picked up this issue and it has been resolved.

    State changed to: Fixed

    Posted by TfL at 08:34, Tue 8 February 2022

  • Thank you for taking the time to report this to us. It is much appreciated. You will be pleased to know that our routine inspections had already picked up this issue and it has been resolved. Our routine inspections had already picked up this issue and it has been resolved.

    Posted by TfL at 08:34, Tue 8 February 2022

This report is now closed to updates. You can make a new report in the same location.