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Damaged Traffis Signal

Reported via desktop in the Damage - pole leaning / equipment detached from pole/facing the wrong direction category anonymously at 08:59, Wed 29 December 2021

Sent to TfL less than a minute later. TfL ref: FMS3202481.

Comments: Traffic light at Pelican crossing opposite 128 Woodford Avenue is damaged after car collided with it on Sunday evening. Please fix asap as public are still using the pelican crossing. Only 1 traffic light is operational and may give rise to more traffic collisions during this holiday season. This is a serious safety issue. This is the second time a traffic light at this pelican crossing has been damaged due to speeding cars. Previous collision with traffic light was on 10-11-21. Thanks for fixing that one quickly.

Direction of Travel: A1400 towards Gants Hill Roundabout Date of Travel: 26/12/2021 Time of Travel: 21:00 Location: Dental Health Centre, 128 Woodford Ave, Ilford IG2 6XA, UK

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we can confirm that there is a fault with these traffic lights. We have therefore passed this to our contractors and as it is classed as an emergency. It will be made safe within 24 hours. Should you need anything else, or if you have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 09:05, Wed 29 December 2021

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Thursday 27 January 2022

This report is now closed to updates. You can make a new report in the same location.