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The display boards have been either unreadable or only partly lit up

Reported via desktop in the Countdown - not working category anonymously at 09:15, Thu 30 December 2021

Sent to TfL less than a minute later. TfL ref: FMS3204636.

First off the time and date of travel above and location of stop are all just from last night. For at least the last 8 months I have gotten the 325 bus in both directions of travel were the display boards have been either unreadable or only partly lit up. During day light they are easy to read but with it getting darker earlier now and with other road users headlights it is almost impossible to see what they say or if even if they are in services.

So far the 325 is the only route that I have seen out of the other routes I use that has either unlit or poorly lit front displays. Normally for me at least the bus needs to be right on the stop before I can read the front by this time the bus is passed the stop.

I do understand that with current world issues there maybe issues with getting required supplies but there is also a risk issue for those service users who have an impairment for example to their vision completing or commencing their journeys.

Thank you for you're time.

Enquiry About: Service performance

Date of Travel: 23/12/2021

Time of Travel: 20:15

Traveling From:

Traveling To:

Location: Chauntler Close / Cundy Park

Route Number: 325

Vehicle Registration Number:

Oyster Card Number:

Destination: East Beckton, Sainsbury's

Location Coordinates:

Referrer:

Attachment Names:

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Updates

  • State changed to: No further action

    Updated by TfL at 12:08, Wednesday 20 April 2022

This report is now closed to updates. You can make a new report in the same location.