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Pothole causing problem

Reported via desktop in the Pothole category anonymously at 12:37, Monday 3 January 2022

Sent to TfL less than a minute later. TfL ref: FMS3212050.

In the past few months, my house vibrates/moves whenever heavy-duty vehicles/bus goes past on the certain part of Harlington road west, Feltham towards northbound site/ Heathrow. When a heavy vehicle passes over the pinned part of the road which is damaged around the manhole/utility lid, the vehicle jumps and causes vibration. There are lots of cracks on the road and the road is uneven and dipped at that place too. It is closed to the kerb. In the mentioned area, it has a manhole/utility cover and it is not loose and fits in place but the road around is very damaged. I have attached photos and tried to pin the location of the problem on the map. If I say verbally the location is when a person walks around 20-25 steps towards Heathrow starting from the ‘Clymping Dean’ road turn on Harlington Road West and stop at the point when you see a big green box(some utility box) on your left. Stop walking there and turn to see the road lane closest to the pavement kerb. That is the point of concern on the Harlington Road west. I have also attached the photo so that it be easy to find the location. My house is on Harlington road west , Feltham, TW14. Please resolve the issue earliest.

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  • Thank you for taking the time to report this to us. It is much appreciated. We have investigated this, and it has now been referred to our contractors. If the defect is confirmed as a safety issue, it will be made safe within 24 hours. A permanent repair, if needed will be carried out during our next programmed works for the area, or sooner if we can. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 12:39, Monday 3 January 2022

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Tuesday 1 February 2022

This report is now closed to updates. You can make a new report in the same location.