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Loose manhole cover creating noise.

Reported via desktop in the Manhole Cover - Damaged (rocking or noisy) category anonymously at 16:54, Tue 4 January 2022

Sent to TfL less than a minute later. TfL ref: FMS3215685.

I reported this on 29/8/21 (TfL ref: FMS2966382) and nothing has been done about it - I have seen nobody attempt to repair it in the last 4 months. The noise is loud and a particular disturbance at night. Outside Savills, 298a Upper Richmond Road, eastbound.

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  • Thank you for your report. This will now be investigated by our team, where possible and appropriate action will be taken. We will aim to update you in progress within 10 days

    State changed to: In progress

    Posted by TfL at 09:54, Wed 5 January 2022

  • Thank you for taking the time to report this to us. It is much appreciated. This has been investigated and we have now referred it to our contractors. If it is confirmed as a safety issue it will be made safe within two hours. If the manhole cover is owned by us, we will carry out a permanent repair at a later date. If it is owned by another company this will be passed to them for a permanent repair. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 18:27, Thu 13 January 2022

  • There seemed to have been work done on the manhole cover in the early hours of Friday morning (January 28th) - there was a lot of drilling noise etc and the kerb has been marked with white paint - but the problem has not been solved. The noise has only decreased slightly and it is baffling that the cover wasn't checked at the time. given that this has been fixed correctly before a few years ago, it is clearly possible. What is the procedure now to ensure the repair is finished completely?

    Posted anonymously at 15:15, Mon 31 January 2022

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Fri 11 February 2022

This report is now closed to updates. You can make a new report in the same location.