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Pedestrian crossing not working properly

Reported via desktop in the General Fault category anonymously at 14:49, Wed 5 January 2022

Sent to TfL less than a minute later. TfL ref: FMS3218002.

The Pedestrian crossing at The Library on the A504 The Burroughs is coming on automatically without pedestrians touching it which causes a major tailback on the street.

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Updates

  • I reported this via phoning Transport for London as I was unaware of this website. The operator logged the problem and gave me the link to this site. Looking back at the reports on this site - this problem was also reported to you on 30 November 2021 and on 24 December 2021 and each time you have marked it as 'Fixed' as TFL has 'referred this to our contractors' with the one on 24 December 2021 'classed as an emergency it will be fixed or made safe within 24 hours'. This has not happened - it is not fixed and is still causing tailbacks and affecting fire engines. So please do not mark this 'Fixed' until your contractors have actually fixed it. Thank you

    Posted anonymously at 15:24, Wed 5 January 2022

  • Thank you for taking the time to report this to us. It is much appreciated. This will now be investigated by our team and we will aim to update on progress within 10 days. If the issue you have reported is an emergency, we will aim to update you on progress within 24 hours

    State changed to: In progress

    Posted by TfL at 15:44, Wed 12 January 2022

  • It was fixed but still going to red

    Posted anonymously at 16:41, Tue 8 February 2022

  • Thank you for taking the time to report this to us. It is much appreciated. You will be pleased to know that our routine inspections had already picked up this issue and it has been resolved. Our routine inspections had already picked up this issue and it has been resolved.

    State changed to: Fixed

    Posted by TfL at 15:28, Thu 10 February 2022

This report is now closed to updates. You can make a new report in the same location.