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Vomit in bus shelter

Reported via mobile in the Shelter needs cleaning (hazardous waste) category by Chris Hare at 09:38, Thursday 6 January 2022

Sent to TfL less than a minute later. TfL ref: FMS3219503.

A lot of vomit

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Updates

  • Thank you for taking the time to report this to us. We appreciate it. Your report has been investigated and we have reported this to our contractors. They will visit the bus shelter and carry out further cleaning within 24 hours as this has been classed as a hazard. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    Please also be aware that all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 09:58, Thursday 6 January 2022

  • Four days later and the vomit still hasn't been cleaned. That is despite a promised 24hr turnaround. This is disgusting and hazardous. Please deal with this asap

    Posted by Chris Hare at 09:49, Monday 10 January 2022

  • Thank you for taking the time to report this to us. It is much appreciated. Regrettably, it is taking longer to investigate than we had planned. Please be assured that we are currently working on this and we will give you an update as soon as we can. In the meantime, if you need anything else please contact our customer services team on 0343 222 1234 or by using this web form https://tfl.gov.uk/ help-and-contact/ contact-us-about-streets-and-other-road-issues

    Posted by TfL at 10:23, Monday 10 January 2022

  • Hello, another day and the vomit is still there. Given that this was initially marked "urgent", with a 24hr turnaround, could you provide any more info on when this will be cleaned?

    Posted by Chris Hare at 10:10, Tuesday 11 January 2022

  • The vomit is still there. When is this going to be cleaned??

    Posted by Chris Hare at 22:35, Monday 17 January 2022

  • Another day and still not cleaned. What's going on?

    Posted by Chris Hare at 22:11, Tuesday 18 January 2022

  • Thank you for taking the time to report this to us. It is much appreciated. Our team had investigated this for you and found that this doesn't fall under the responsibility of Transport for London and comes under the remit of the local borough. You may therefore wish to report this issue by using www.fixmystreet.com, or directly to the borough. Should you need anything else, please contact our customer services team on 0343 222 1234

    State changed to: not TfL’s responsibility

    Posted by TfL at 23:57, Tuesday 18 January 2022

This report is now closed to updates. You can make a new report in the same location.