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Branches from Trees. Poorly maintained drainage.

Reported via desktop in the Low hanging branches category anonymously at 14:22, Monday 10 January 2022

Sent to TfL less than a minute later. TfL ref: FMS3229628.

I live at 110 Lyndon Avenue and have been here for 16 years. See attached photo from my bedroom overlooking the issue and photo from private road at back of house and garage. Trees need maintenance work, low hanging branches damaging the roof of my garage and back as you can see in photo. Also have issue when it rains whereby our garage and garden floods causing damage to my equipment in garage and garden - I have to be careful what I store in my garage as this is damaged everytime we get a down pour of rain. Please send contractors or maintenance to investigate - suspect drains and debris may be causing the issue. This has been an issue for many years but is getting worse every year. It is causing me a lot of upset as I am unable to use my garage fully and is damaging the flooring in there when it rains, we have not been able to use as we intended due to this issue.

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. The low hanging branches have been investigated and we have now referred it to our contractors. Any necessary action will be taken in the next 28 days. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    State changed to: Action scheduled

    Posted by TfL at 12:39, Tuesday 11 January 2022

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Wednesday 9 February 2022

This report is now closed to updates. You can make a new report in the same location.